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Le Du Thai | Highton Geelong | Order today

The Trustee for Miss A Family Trust trading as Le Du Thai
ABN: 46 521 274 743 Address: 6 / 1-3 Belle Vue Ave, Highton VIC 3216


(“Le Du Thai”, “we”, “us”, “our”)

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By accessing our website, using our services, or placing dine-in / takeaway / online orders, you agree to the following terms.

WEBSITE USE & SERVICE TERMS

  1. Ownership & Intellectual Property
    All content on this website, including photographs, text, menus, logos, graphics, and layout, is owned or licensed by Le Du Thai and is protected by Australian copyright laws. You may not reproduce, distribute, modify, or use any material without written permission.
     

  2. Accuracy of Information
    We take care to ensure all information is correct at the time of publishing. Menus, pricing, hours, and availability are subject to change without notice. We are not liable for reliance on outdated information.
     

  3. Third-Party Links & Services
    Our website may contain links to third-party payment gateways, delivery partners, reservation systems, or social media. Use of these platforms is at your own risk and subject to their terms and privacy policies.
     

  4. Privacy Policy
    We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). When you interact with our website, including making reservations, placing orders, or submitting enquiries, we may collect personal information such as your name, contact details, and booking or order history.
     

  5. We use this information only for purposes directly related to providing our services, improving customer experience, and meeting legal obligations. Personal information will not be sold or rented to third parties. Data may be shared with trusted service providers (such as payment processors or reservation systems) only as required to complete your transaction or request.
     

  6. By using our website, you consent to the collection and handling of your information in accordance with this policy.
     

  7. Website Availability
    We do not guarantee continuous, uninterrupted access to our website. We may suspend or update it without notice.
     

  8. Amendments
    We may update these Terms & Conditions at any time without notice. Continued use of our services indicates acceptance of the updated terms.

Dining & Take Away Policys

  1. General Conditions of Service
    By placing an order, in person, by phone, through our website, or via third-party platforms, you agree to these terms.
     

  2. Menu & Pricing
    All prices are in AUD and inclusive of GST unless stated. Menu items and prices may change due to market availability and supplier cost fluctuations. Images are indicative only.
     

  3. Allergies & Dietary Requirements
    While we take care, our kitchen handles nuts, seafood, dairy, gluten, soy, sesame and other allergens. Cross-contamination risks exist. Customers with severe allergies must notify staff before ordering. We do not guarantee allergen-free meals and accept no liability for allergic reactions where disclosure has not been made.
     

  4. Payment & Charges

    • Payment must be made at the time of ordering (online or takeaway) or upon completion of dining.

    • Some delivery platforms may apply separate service, bag or driver fees.
       

  5. Cancellations & Refunds

    • Dine-in bookings: Deposits (if taken) are non-refundable unless required by law.

    • Takeaway / online orders: Once an order is accepted and in preparation, cancellations or changes may not be possible.

    • Refunds or credits are at management’s discretion and only provided where required under Australian Consumer Law.
       

  6. Quality & Complaints
    Any concerns must be reported on the day of service or collection. We reserve the right to request evidence (e.g. photo, return of item) before issuing a remedy.
     

  7. Delivery via Third Parties (e.g. Uber Eats / DoorDash / Menulog)
    When using online delivery partners:

    • Orders are fulfilled subject to that partner’s system, drivers, delays and handling.

    • Any delivery-time, temperature or refund disputes must be lodged directly with the platform used.

    • We are responsible only for preparing food to order; we are not liable for late delivery, loss or damage once food leaves our premises.
       

  8. Right to Refuse Service
    We reserve the right to refuse service to anyone who is abusive, intoxicated, abusive to staff, or breaches any policy or law.

Le Du Thai | Highton Geelong | Order today

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